Privacy Policy

Privacy Policy for https://clear-coat-repair.collision-talk.com

Introduction

At https://clear-coat-repair.collision-talk.com (referred to as “the Company” or “we”), we prioritize your privacy and data security. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of personal information in adherence to various international data privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data
  • The General Data Protection Regulation (GDPR) from the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA) and its updated version, the California Consumer Privacy Rights Act (CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales Practice Act (UCPA)
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

However, please note that this policy does not extend to third-party websites, apps, or services linked from our site. These external platforms have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy governs your interactions with us when:

  • You register an account on our platform and use our applications as an authorized user.
  • You visit our website and engage with its content and features.
  • You subscribe to receive communications from us, such as newsletters, emails, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, including:

  • Account Information: Details related to your user account, such as username, email address, and password hashes.
  • Payment Information: Data needed for processing transactions, like credit/debit card numbers, expiration dates, and billing addresses.
  • Financial Information: Records of financial transactions, including purchase amounts and payment history.
  • Purchase Information: Details about your orders, such as products purchased, quantities, and delivery addresses.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, used for analytics and user experience improvement.
  • Location Data: Information about your geographical location when you interact with our services.
  • Feedback: Reviews, comments, and responses provided by users to enhance our services.
  • Social Media Information: Details obtained through social media integration, such as profile pictures and posts (if publicly shared).
  • Product Information: Data about products you view or purchase on our site, including preferences and interaction history.

We collect this information through various means: user input forms, account settings, browsing interactions, analytics tools, and third-party services. Additionally, third parties may share personal data with us for specific purposes, always subject to their respective privacy policies.

Cookies

To enhance your experience and gather analytics, we use cookies. Cookies are small text files stored on your device by our website or third-party services. They are categorized as:

  • Strictly Necessary: These ensure basic functions like login and account management.
  • Preferences: Used to remember settings and preferences for a personalized experience.
  • Analytics: Track user behavior to improve our site’s performance and functionality.

Users can control non-essential cookies through our Cookie Manager, allowing you to customize your privacy settings.

Retention and Deletion

We retain personal data as necessary to fulfill the purposes for which it was collected. Once these purposes are met or when no longer required by law, we delete or anonymize the data. Our retention periods vary based on legal obligations and business needs, ensuring that your information is securely managed throughout its lifecycle.

Security Measures

We implement robust organizational safeguards and security practices to protect your personal data:

  • Encrypted Communication: All data transmitted between your device and our servers is encrypted.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.
  • Regular Audits and Updates: Our security measures are regularly reviewed and updated to adapt to emerging threats.

Children’s Privacy

We do not intentionally collect or store personal data from children under the age of 18. If you believe we have collected such information, please contact us at the address provided below, and we will take prompt action to rectify the issue.

Your Rights (Depending on Your Location)

Your privacy is protected by various regional data protection laws, each granting you specific rights regarding your personal data:

  • Access: You have the right to request access to the personal data we hold about you and its processing details.
  • Rectification: You can request corrections or amendments to incomplete or inaccurate personal data.
  • Erasure (Right to be Forgotten): In certain cases, you may request the deletion of your personal data.
  • Restriction: You have the right to limit the processing of your personal data under specific circumstances.
  • Portability: You can obtain a copy of your data in a commonly used format for transfer to another controller.
  • Objection: You can object to the processing of your data for specific or all purposes.
  • Non-Discrimination: You are entitled to take legal action if you believe your rights have been infringed upon due to our handling of your data.

To exercise these rights, please submit a request in writing to our privacy team at the contact details provided below. We will respond promptly and within the timeframes prescribed by applicable law.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review it regularly. If significant changes are made, we will notify users through email or other means.

Contact Information

For any inquiries, unsubscribe requests, or questions regarding data protection and privacy, please contact us: